Frequently Asked Questions

Please read our FAQ before sending us a message.

HOW CAN I PAY?

Our items are NOT reserved while in your shopping bag. Once arrived in checkout page, your items are reserved for 10 minutes. If you do not complete your purchase within 10 minutes from arriving in the checkout page, your items are released and are made available to other customers.
We accept the payments by Mastercard and VISA.

IS VAT INCLUDED IN YOUR PRICES?

Yes, VAT is included in all our prices.

IS SHIPPING INCLUDED IN YOUR PRICES?

Shipping is not included in in the prices displayed but are added and shown in the checkout before you complete your purchase. While ‘Free Shipping’ we ship your orders free. Shipping fees are not inclusive import fees that may be charged by your country of residence when the package reaches your destination country.

WHAT CURRENCIES CAN I USE?

All prices displayed in the www.anatoliandesigns.com are in USD. As an international customer you can pay with your Visa or Mastercard as usual. www.anatoliandesigns.com can´t be held responsible for any variations in the exchange rate between the two currencies.

WHEN WILL I BE CHARGED?

All payments are handled by VISA or Mastercard. Contact them for further information.

WHY HAS MY PAYMENT BEEN DECLINED?

www.anatoliandesigns.com does not handle payments. Contact your credit card company for further information

Contact

212 Brevard Avenue, Cocoa, FL, USA

Phone: (321) 848-0258

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST